Location
Lilongwe
Deadline
Friday, April 3, 2026 at 12:00 AM (8 days left)Posted
Wednesday, March 25, 2026CIC INSURANCE GROUP
PRINCIPAL OFFICER – GENERAL INSURANCE (MALAWI)
Location: Lilongwe
About Us CIC Insurance Group is a leading insurance and financial services organization with over four decades of experience supporting individuals, families, cooperatives, SMEs, and corporates to achieve financial security. The Group offers a diversified portfolio spanning general insurance, life assurance, reinsurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on promises to clients, regulators, partners, and communities. CIC is committed to innovation, digital transformation, and prudent risk management to deliver sustainable value across its markets.
About the Role Reporting to the Subsidiary Managing Director, the Principal Officer, General Insurance (Malawi), will provide overall strategic and operational leadership to CIC General Insurance Malawi, ensuring profitability, governance, and regulatory compliance.
This role carries statutory responsibility as the Principal Officer under the Insurance Act (Malawi) and directives of the Reserve Bank of Malawi (RBM). The role holder is responsible for the day-to-day management of the insurer and ensuring compliance with prudential, market conduct, and corporate governance requirements.
Key Responsibilities
Strategic Leadership & Business Direction
Develop and execute the strategic plan of CIC General Insurance Malawi in alignment with Group strategy
Drive sustainable growth through disciplined underwriting, portfolio management, and strategic partnerships
Identify and lead growth opportunities across products, customer segments, and distribution channels
Business Growth & Market Development
Lead business development and distribution strategies to ensure growth, market share, and profitability
Strengthen intermediary channels including brokers, agents, bancassurance partners, and corporates
Champion product innovation aligned to customer needs, market trends, and regulatory requirements
Operational Excellence & Digitalization
Ensure disciplined underwriting practices aligned with approved guidelines, pricing frameworks, and reinsurance arrangements
Oversee claims operations to ensure timely, fair, and efficient settlement
Drive performance-oriented underwriting and claims culture supported by data, analytics, and strong internal controls
Lead operational efficiency initiatives including process optimization, automation, and digital transformation
Regulatory, Risk & Governance Oversight
Ensure full compliance with the Insurance Act (Malawi), RBM directives, prudential guidelines, and applicable laws and regulations
Act as the designated Principal Officer, accountable for the insurer’s business and regulatory compliance
Maintain required capital adequacy, solvency margins, and liquidity thresholds at all times
Strengthen enterprise risk management, internal controls, governance frameworks, and audit processes
Financial Management & Performance Management
Lead financial planning, budgeting, and forecasting to ensure profitability, cost efficiency, and sustainability
Monitor key performance indicators including loss ratios, combined ratios, expense ratios, and underwriting margins
Ensure accurate and compliant financial reporting in line with RBM and Group requirements
Leadership, Culture & People Management
Build and lead a high-performing management team aligned with CIC’s values and performance expectations
Drive employee engagement, leadership development, and succession planning
Promote a strong governance culture, accountability, and cross-functional collaboration
Uphold ethical conduct in line with Malawi labour laws and CIC Group People & Culture policies
Who We’re Looking For Academic & Professional Qualifications
Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline
Master’s degree is an added advantage
Professional insurance qualifications such as ACII, FCII, or equivalent are required
Experience Minimum of 10 years’ experience in the general insurance sector, with at least 5 years in senior management
Proven track record in underwriting, claims management, business growth, and operational leadership
Demonstrated experience engaging regulators, boards, reinsurers, and key stakeholders
Key Competencies
Strategic leadership and strong business acumen
Technical expertise in general insurance underwriting, claims, and reinsurance
Financial acumen and ability to interpret and manage financial performance
Strong stakeholder engagement and negotiation skills
High levels of integrity and ethical leadership
Our Values Customer Centricity Innovation Integrity
Teamwork
Excellence
Why Join Us? This is a unique opportunity to provide strategic leadership within a growing insurance business in Malawi. As Principal Officer, you will play a critical role in shaping business strategy, strengthening governance, driving profitable growth, and enhancing customer value.
How to Apply If you meet the above qualifications and are ready to take on this leadership role, apply via: Link
Application Deadline Applications must be submitted on or before 3rd April 2026.
Equal Opportunity Statement
CIC Insurance Group is an equal opportunity employer committed to fair, inclusive, and merit-based employment practices.
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