Location
Lilongwe
Deadline
5 days leftPosted
Wednesday, March 25, 2026VACANCY ANNOUNCEMENT@ GARDAWORLD
POSITION: CREDIT CONTROLLER/OFFICER
Location: Lilongwe
OVERVIEW GardaWorld is seeking a qualified Credit Controller/Officer to support financial operations by maintaining strong client relationships and enforcing credit control measures. The role focuses on ensuring healthy cash flow and minimizing Days Sales Outstanding (DSO) in a fast-paced, high-volume billing environment.
Position Summary Reporting to the Financial Controller, the Credit Controller/Officer will manage client accounts, oversee collections, and provide accurate financial reporting while ensuring compliance with company policies.
Key Responsibilities
Manage an assigned portfolio of clients
Follow up on outstanding invoices proactively
Ensure timely collection of payments based on agreed terms
Escalate overdue accounts where necessary
Maintain accurate records of collections and communications
Implement strategies to maintain low DSO
Identify slow-paying trends and recommend corrective actions
Collaborate with Operations and Billing to resolve disputes
Support cash flow forecasting through accurate reporting
Prepare and analyze age analysis reports, overdue reports, and collection performance
Conduct client payment trend analysis
Provide insights on high-risk accounts and recommend actions
Reconcile client balances and investigate discrepancies
Maintain accurate accounts receivable records
Build and maintain strong professional relationships with clients
Communicate clearly on outstanding balances
Handle client queries efficiently
Liaise with operations to address service delivery issues
Support contract profitability through effective billing and collections
Utilize Microsoft Dynamics NAV (Navision) or similar ERP systems
Maintain accurate client master data
Ensure compliance with credit control policies
Support audit requirements related to receivables
Competencies
Strong analytical and reporting skills
Advanced Microsoft Excel skills (pivot tables, lookups, basic analytics)
Excellent communication and negotiation skills
Strong interpersonal and relationship management skills
Ability to work under pressure and meet targets
High integrity and attention to detail
Strong teamwork skills
Qualifications & Experience
Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, or related field
Minimum 2–4 years’ experience in credit control or accounts receivable
Experience managing a large client database
Strong understanding of credit management principles
How to Apply Apply online via: Link
Only shortlisted candidates will be contacted.
No reviews yet — be the first to share your experience!