Customer Service and Sales Officer
British Council
Location
Malawi
Deadline
Closes tomorrowPosted
Friday, November 6, 2026Job Title
Customer Service and Sales Officer
Organization
British Council
Department
English and Exams
Location
Blantyre, Malawi
Contract Type
Fixed Term Contract, 2 years
Salary / Stipend
MWK 1,416,666.67/month
Reports To
Country Customer Service and Sales Manager
Role Overview
Act as the British Council's ambassador by delivering excellent customer service across multiple channels, handling enquiries about programmes and examination services. Convert enquiries into registrations, build relationships with prospective candidates, and support the Exams team in achieving sales targets while upholding brand values and global service standards.
Requirements
- •Legal right to work in Malawi (no visa sponsorship provided)
- •Strong customer service and sales skills
- •Ability to handle enquiries across multiple communication channels
- •Experience building and maintaining customer relationships
- •Knowledge of or ability to learn British Council programmes and examination services
Application Deadline
2026-11-15
Important Application Note
Apply via the British Council careers portal using the 'Apply Now' button on the job listing page.
At most one job-alert email every seven days across your selected fields. No matches means no email. Field alerts need no account.
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