PROGRAM MANAGER II / UNIT MANAGER – HEALTH, NUTRITION AND SOCIAL SERVICES

🟣🔴 PROGRAM MANAGER II / UNIT MANAGER – HEALTH, NUTRITION AND SOCIAL SERVICES

LOCATION: Lilongwe

OVERVIEW

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.

The Program Manager II/Unit Manager (UM) for Health, Nutrition and Social Services will ensure the operationalization of the Health and Nutrition Program Area in the CRS Malawi Country Program. The Unit Manager will oversee the entire Health unit, supervising project managers (PMs) within the unit. Working through partner networks, CRS Health-Program Area aims to strengthen local health systems to meet the health needs of the poorest and most vulnerable.

Reports to: Head of Programs

Travel: Must be willing and able to travel up to 30%

KEY REQUIREMENTS

Master's degree in Health, Nutrition or related field plus five years' relevant professional experience.

Minimum three years' professional experience planning, managing, monitoring, and evaluating Health and Nutrition programs.

Proven ability to conceptualize, develop, plan, and manage programs, as well as to impart knowledge and teaching skills.

Good experience in project grants management, including project design, preferably for grants from multiple public donors.

Demonstrated ability to write high-quality technical proposals.

Experience engaging with partner organizations.

MEAL skills and experience required.

Staff management experience and abilities that are conducive to a learning environment.

Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.

Strong relations management abilities.

Good presentation and facilitation skills.

Proactive, resourceful, solutions-oriented and results-oriented.

Fluency in English and Chichewa.

KEY RESPONSIBILITIES

Supervisory Responsibility

Supervise assigned staff to ensure effective and efficient implementation of project activities.

Provide newly hired PMs with adequate support to learn and apply CRS policies and procedures.

Oversee the timely preparation of high-quality progress reports, program reports, and donor reports.

Monitor Health PMs' budgets on project spending and procurement of materials and closely monitor monthly spending on all budgets.

Plan out department leave time and ensure adequate coverage of PMs in their absence.

Oversee Health staff field travel and compile travel plans monthly.

Mentor and coach staff promptly, working with them to develop performance and development plans in line with the CRS Performance Management System.

Organize quarterly TWGs for Health PMs and partners.

Plan out annual SRFMP visits in consultation with PMs and with the safeguarding focal point person/Compliance department.

Provide technical support and supervision to CRS staff in health and nutrition program activities.

Strategy and Program Design

Contribute to the design and development of proposals; drafting, reviewing, and editing.

Provide technical guidance to ensure new project proposals are consistent with best practices and standards.

Collaborate with other departments (Monitoring, Evaluation & Learning unit, Agriculture & Livelihoods) to ensure effective program integration.

Program Implementation

Provide technical assistance to all relevant partners with primary focus on areas of Health and Nutrition, MEAL as well as financial management.

Provide technical support and guidance to ensure compliance with relevant CRS, donor, and national government policies, regulations, and procedures throughout the project cycle for all assigned projects.

Document best practices of Child and Maternal Health and Nutrition, especially in relation to Early Childhood Development, Gender issues, and integrated approaches to address malnutrition.

Review reports to donors and other stakeholders to ensure that they are of high quality and according to established standards and timelines.

Learning, Monitoring, and Evaluation

Review and update systems of reporting, monitoring and targeting in consultation with the MEAL Unit.

Facilitate and develop specific strategic targets for each year for implementing partners and undertake this exercise to cover the three years of the program.

Establish functional relationships to share and learn from each other on relevant implementation lessons, approaches, and technical innovations.

Facilitate and develop appropriate health and nutrition performance indicators as well as guidelines to enhance the quality of implementation.

Ensure programmatic adherence, monitoring and reporting through regular site visits, review and approval of annual work plans/budgets, and effective and timely partner reporting comprising accurate and reliable data, reflecting appropriate focus and priorities.

Track performance progress for all projects as assigned.

Liaise with the MEAL unit for appropriate support in MEAL to design and undertake specific surveys, project evaluations and targeted impact assessment studies.

Use MEAL information to make project management decisions on a timely basis.

Establish, maintain, and improve active and regular working relationships with government authorities, partner agencies, NGOs, and CBOs.

Participate in cross-visits with relevant Technical Working Group members.

KEY WORKING RELATIONSHIPS

Internal: Head of Programming, CRS Project Managers, MEAL and finance staff, Technical Advisors.

External: Malawi Government officials and structures as appropriate, NGOs, CBOs, Private sector, Partners.

AGENCY COMPETENCIES

For all CRS Staff:

Personal Accountability – Consistently takes responsibility for one's own actions.

Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.

Builds and Maintains Trust – Shows consistency between words and actions.

Collaborates with Others – Works effectively in intercultural and diverse teams.

Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.

Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.

Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

WHAT WE OFFER

CRS offers a comprehensive benefits package. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS' work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.

HOW TO APPLY

To apply for this job, please visit: eipn.fa.us2.oraclecloud.com