RECEPTIONIST

VACANCY ANNOUNCEMENT@ G4S Secure Solutions (Malawi) Limited

POSITION: RECEPTIONIST

Location: Lilongwe

The Role The successful candidate will be the primary point of contact for our Lilongwe operations, delivering exceptional customer service while managing front-desk logistics and administrative tasks to maintain an efficient, professional office environment.

Key Responsibilities Visitor Management: Warmly greeting and managing visitors, clients, and employees while ensuring all security-entry protocols are followed. Communication Hub: Managing the central switchboard, handling high-volume email correspondence, and routing inquiries to the appropriate departments. Office Presentation: Maintaining a pristine, professional, and welcoming reception area at all times. Records & Documentation: Maintaining accurate visitor logs, digital files, and office records. Administrative Support: Providing clerical assistance to the regional management team as required. Logistical Support: Assisting with the planning and execution of office events, meetings, and regional logistics. Candidate Profile Qualifications & Experience

Education: Malawi School Certificate of Education (MSCE). Certification: Relevant Tertiary Qualification (e.g., Front Office Management, Secretarial Studies, or Public Relations). Experience: A minimum of 1 year in a fast-paced, professional working environment. Technical & Professional Skills

Digital Proficiency: Essential proficiency in Microsoft Office Suite and Google Workspace. Hardware Competence: Experience operating modern tools (Scanners, Projectors, and Digital Cameras). Communication: Exceptional command of written and spoken English. Personal Attributes

High level of maturity, integrity, and “sober habits.” Proactive self-starter capable of managing front-desk operations with minimal supervision. Strong commitment to teamwork and innovative problem-solving. Flexibility to work irregular hours within a dynamic, 24/7 security environment.

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