BANKER, BUSINESS

VACANCY ANNOUNCEMENT@ STANDARD BANK GROUP

POSITION: BANKER, BUSINESS

Location: Mzuzu Clust

JOB DESCRIPTION To provide transactional support to the Banker in Enterprise Direct, in servicing customers, attending to basic customer queries and providing credit administration support.

Qualifications Minimum Qualification

First degree in relevant field of study (Accounting, Finance, Credit etc.) Experience

5-7 years’ experience in Banking. Experience in sales and relationship management of clients. Experience in customer service and business acumen. Ability to drive profitability and build relationships or leverage from client’s interactions and touch points. Proven successful track record in sales and service. Knowledge of the bank’s products, services and digital platforms. Knowledge of credit principles, branch banking processes, procedures, policies and bank products and services Key Responsibilities

Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc Mine existing customer data to identify expansion and/or additional business opportunities Identify opportunities to migrate top-end customers to Commercial Banking Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers Ensure KYC documentation, regulatory compliance and control is adhered to. Participate and leverage of specific campaigns and marketing activities as required to achieve sales aspirations Monitor daily excesses to ensure that client facilities are managed within the parameters set by Credit and make recommendations to Credit for temporary facilities, where necessary Additional Information Additional information

Behavioural Competencies:

Articulating Information Documenting Facts Embracing Change Examining Information Interacting with People Interpreting Data Producing Output Technical Competencies:

Account Opening & Maintenance Application & Submission Verification (Business Banking) Banking Process & Procedures Financial Analysis Knowledge of Banking & Financial Service Preparing Financial Statements Risk Identification

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