OPERATIONS ASSISTANT

OPERATIONS ASSISTANT

Jhpiego (Johns Hopkins University affiliate)

Location: Lilongwe, Malawi

Deadline: 11th November 2026

Type: Full-Time (Local Employment)

ABOUT THE ROLE

Jhpiego is an international, non-profit health organization affiliated with Johns Hopkins University, collaborating with the Government of Malawi since 1999. They seek a qualified Operations Assistant to provide basic administrative and records management support to the Operations function, particularly Finance, Human Resources and Procurement. The position ensures documents are properly filed, maintained, retrieved, and securely stored to support efficient departmental operations.

WHAT YOU NEED
✔️ Malawi Junior Certificate of Education (JCE) or equivalent
✔️ Previous experience in filing, records management, or general administrative support is desirable
✔️ Good organisational and filing skills
✔️ Ability to work cooperatively with different departments
✔️ Willingness to comply with Jhpiego operational procedures, policies, and codes of conduct
✔️ Subject to pre-employment background investigation

WHAT YOU WILL DO
➤ Maintain organised physical filing systems for Finance and HR records
➤ Ensure documents are properly labelled, classified, and filed
➤ Retrieve documents promptly when requested by authorised staff
➤ Report missing, misplaced, or damaged records to supervisors
➤ Assist in maintaining and updating employee personnel files
➤ File employment contracts, job descriptions, recruitment documents, and other HR records
➤ Follow up on missing documentation as directed by the HR team
➤ Ensure personnel records are handled confidentially and securely
➤ File and organise all financial supporting documents
➤ Maintain financial records according to established filing systems
➤ Report missing or incomplete supporting documents to Finance personnel
➤ Assist with secure storage and archiving of financial records
➤ Retrieve procurement documents from archives upon request
➤ Maintain and organise procurement files with proper labelling and storage
➤ Assist in sorting, indexing, and archiving completed procurement files
➤ Ensure safe custody and confidentiality of procurement records
➤ Maintain confidentiality when handling employee records, financial information, and sensitive documents
➤ Ensure documents are only shared with authorised personnel
➤ Comply with organisational policies on records management, confidentiality, and information security
➤ May be assigned other reasonable duties related to the position

📩 HOW TO APPLY
Apply online here: https://jobs-jhpiego.icims.com/jobs/8302/operations-assistant/job?mobile=false&width=1005&height=500&bga=true&needsRedirect=false&jan1offset=120&jun1offset=120
Or visit: www.jhpiego.org/careers
Applicants must submit a single document for upload, including a cover letter, resume, and references.
For further information about Jhpiego, visit: www.jhpiego.org
SCAM ALERT: We NEVER charge for jobs. If someone asks for money, it's a SCAM!
Jhpiego warns of recruitment scams — recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on their careers page. Official Jhpiego emails always arrive from a @Jhpiego.org email address. Report suspicious communications to Info@jhpiego.org