INSURANCE OFFICER

VACANCY ANNOUNCEMENT@
MALAWI REVENUE AUTHORITY (MRA)

POSITION: INSURANCE OFFICER

Location: Blantyre

APPLY NOW
https://careers.mra.mw/job/Insurance-Officer-Grade-D3/1373359455/

Title: Insurance Officer Grade D3

Organisational Unit: Executive Director Corp Services
Reporting To: Insurance Manager
Closing Date: 2 November 2026

The Malawi Revenue Authority (MRA), an organization entrusted with the assessment, collection, and accounting for tax revenues for the Malawi Government is inviting applications from versatile and suitably qualified candidates to fill the above vacant position in the Administration Division.

Overall Objective

To secure information on the insurance policies to verify the accuracy and completeness of information on claims, applications and related documents and analyses such information to produce reports that feed into decision making process on all insurance cases.

Main Responsibilities

Handling claims linked to social protection (claims in respect of work-related accidents, other accidents, death.
Assisting the Team Leader in setting up insurance cover for Bank Staff loans.
Ensuring that policies, procedures and guidelines relating to insurance issues are well adhered to
Investigating insurance claims whether they are proper or not;
Notifying insurance claims when damage occurs on property;
Collecting and analyze data on all claims.
Communicating with Insurance brokers to obtain information necessary for processing claims.
Ensuring timely settlement of premiums by liaison with finance division.
Following up the process of reclaiming premiums.
Following up settlement of premium payments.
Preparing monthly reports for the attention of the Team Leader.
Updating existing policies to reflect changes regarding staff compliments and Bank Asset portfolio
Maintaining good relationship with insurance companies.

Education and Experience

Bachelors` Degree in Business Management’, Dip. ACII or related field.
5 years of work experience in a similar position.

Attributes and Competencies

Good communication and Interpersonal skills
Ability to work in a team
Good planning and organizing skills
Attention to detail
Negotiation and Stakeholder Management.

Successful candidates before being appointed will undergo an extensive background check of their integrity. Only when the vetting exercise is favourable shall the Authority make the appointment.

Closing date for receiving applications is 2 November 2026.

APPLY NOW
https://careers.mra.mw/job/Insurance-Officer-Grade-D3/1373359455/